Help Center

How can we help?

Find answers to your questions or get in touch with our support specialists.

Popular questions

How do I create an Inspire Wallet account?

Download the Inspire Wallet app, tap "Create Account", complete the identity verification steps, and secure your account with a strong PIN or biometrics.

I didn't receive my OTP. What should I do?

First, check your network signal and make sure your phone number is correct. You can tap "Resend OTP" after 60 seconds. If the problem persists, contact support so we can help you verify manually.

Where can I see my transaction history?

Open the Inspire Wallet app, go to the "Wallet" or "Home" screen, and tap on your balance to see recent transactions and full history.

Is my money safe with Inspire Wallet?

Yes. We use bank-grade encryption, secure infrastructure, and regulatory compliance where applicable. You should also keep your PIN, passwords, and recovery phrases private at all times.

Explore topics

Getting Started

Account creation, verification, login issues, and basic setup.

Payments & Transfers

Send money, receive funds, limits, and common payment questions.

Security & Privacy

Protect your account, report suspicious activity, and manage devices.

Cards & Top-ups

Virtual/physical cards, top-ups, and failed funding questions.

Fees & Limits

Understand applicable fees, charges, and transaction limits.

Contact Support

Reach out to our team for anything not covered in the FAQs.

Didn't find what you were looking for?

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