Back to Help Center

Topic overview

Security & Privacy

Protect your account, report suspicious activity, and manage devices.

How can I make my account more secure?

Use a strong password, enable biometrics if available, keep your OTPs private, and avoid signing in on shared devices. It is also a good idea to update your password regularly and watch for unfamiliar transaction alerts.

What should I do if I notice suspicious activity?

Change your password immediately, sign out of other devices if that option is available, and contact support with the time of the activity and any screenshots you can share. Fast reporting helps us investigate and protect your access.

Can I manage trusted devices or active sessions?

Yes. Review your security or profile settings to check active sessions, recent sign-ins, and device history. Remove any device you do not recognize and reset your credentials if anything looks unusual.

What personal data does Inspire Wallet store?

We store the information needed to operate your account, verify identity, process transactions, and comply with legal or regulatory requirements. This may include profile details, verification documents, device records, and transaction activity.

Related topics

Getting Started

Account creation, verification, login issues, and basic setup.

Explore

Payments & Transfers

Send money, receive funds, limits, and common payment questions.

Explore

Cards & Top-ups

Virtual/physical cards, top-ups, and failed funding questions.

Explore

Didn't find what you were looking for?

Don't worry, we are here to help. Contact us and we'll get back to you as soon as possible.